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FAQ

How I can pay with DXA token and other cryptocurrencies for a premium membership?
Open your account in DexAlert Web App. Go to Setting – Membership page. Link your Metamask wallet. Choose the plan you want, and confirm your payment in Metamask. Read full article​
Why I cannot find my token?
Double-check your network, exchange and token address. Some exchanges have multiple versions like Pancake-V1 and Pancake-V2. If you are not sure which version to choose, try them both.
Why is my alert inactive, as shown in the setting page?
If you have only used the web interface, your alert is not enabled. Please download the mobile app and enable notification.
What is a Opensea slug?
OpenSea slug is the last part of the URL of an NFT collection. For example, the URL of BAYC is https://opensea.io/collection/boredapeyachtclub and the slug is boredapeyachtclub.
How to unwatch a coin or NFT, or delete an alert?
Select your item and swipe to the left to find the action button.
Can I receive notifications on my computer while using "DexAlert Web App" in the browser?
No, you can only receive notifications from your mobile phone.
Can I change DexAlert's notification sound?
You can adjust this setting from your phone’s settings.
How can I use "NFT Block Scanner"?
You can find promising NFT projects by using NFT Block Scanner. Please check out this video: https://youtu.be/cS3YDeVmJVE​
How can I use a promo code?
If you have a promo code, you can use it on Google Play Store or App Store. Please read this article: https://dexalert.org/how-to-use-promo-code-on-google-play-store-and-app-store/​